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Child Care Assistance

a "how to" guide to help you navigate the application process for Child Care Assistance in Arizona.

What is Arizona Child Care Assistance?

Arizona’s Child Care Assistance program, managed by the Arizona Department of Economic Security (DES), helps eligible families afford child care so parents can work, attend school, or participate in job training. T

he program pays a portion of child care costs directly to participating child care providers, with the family responsible for a co-pay based on their income and family size. It’s designed to support low-income families in maintaining employment or furthering their education while ensuring children have access to safe, quality care.

How do I apply for Arizona Child Care Assistance?

Online: Submit an application through the Arizona DES Child Care Assistance Portal.

Email: Submit an application and supporting documents to deschildcare@azdes.gov

By Mail: Complete a paper application and mail it to your local DES office.

In-Person: Visit a DES Family Assistance Administration (FAA) office to apply with staff assistance.

By Fax: Submit a completed paper application to your local DES office fax number.

Find your nearest DES office and fax numbers at des.az.gov.

How long does it take to receive funds from Arizona Child Care Assistance?

Once your application is submitted with all required documentation, eligibility is typically determined within 30 days. If approved, child care payments begin from the date eligibility is established and are sent directly to the child care provider.

What do the application steps look like?

Check your eligibility using Mirza Scout. 


Apply online via Health-e-Arizona Plus, by mail, fax, or in-person.


Provide personal, household, and financial details.


Upload or deliver required verification documents (see next section).


A caseworker will assess eligibility.


Receive Notice of Eligibility: You’ll get a written notification of approval or denial.


Child Care Payments Begin: Payments are sent directly to your selected, approved child care provider.


What documentation is required when I fill out my application?

Proof of Identity (provide 1 of the following):


  • Birth certificates

  • Driver’s license or government-issued ID

Proof of Income (provide 1 of the following):


  • Pay stubs

  • Employer letter

  • Unemployment benefits statement

Proof of Address (provide 1 of the following):


  • Utility bill

  • Lease agreement

Proof of Participation in Qualifying Activities:


  • Work schedule or employer letter

  • School enrollment documentation

Proof of Child’s Citizenship/Legal Status (provide 1 of the following):


  • Birth certificate

  • Passport or legal residency documents

Common FAQs

Who is eligible for Child Care Assistance?


  • Low-income Arizona families with children under age 13 (or up to 18 with special needs) who are working, in school, or in a job training program.

Is there a co-pay?


  • Yes, families are responsible for a portion of child care costs based on income and family size.

Can I choose my own provider?


  • Yes, as long as the provider is licensed, certified, or registered with DES.

When should I reapply or renew my assistance?


  • Assistance typically requires renewal every 6 to 12 months, depending on your case.

How quickly will my child care start after approval?


  • Payments to providers begin as soon as eligibility is confirmed and a provider is selected.

Who do I contact about my application status?

Arizona Department of Economic Security (DES) Child Care Administration

  • Address: 1789 W. Jefferson St., Phoenix, AZ 85007

  • Phone: (602) 542-4248 or 1-800-308-9000

  • Email: Contact through the online form here

  • Website: des.az.gov

If you have any questions or would like to speak to a Mirza Applications Specialist, please email support@heymirza.com.