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Child Care Connection

A "how to" guide to help you navigate the application process for the Child Care Connection program in Hawai'i.

Hawai'i Child Care Connection Hawai'i (CCCH) Subsidy Program Guide

What is the Hawai'i Child Care Connection Hawai'i (CCCH) Subsidy Program?

The Hawai'i Child Care Connection Hawai'i (CCCH) Subsidy Program helps low-income families in Hawai'i access affordable child care. The program is designed to assist parents or guardians who are working, attending school, or in training by subsidizing the cost of child care. CCCH provides financial assistance to ensure that children receive quality care while parents pursue employment or education, promoting both family stability and child development.

For more information, visit: Hawai'i CCCH Subsidy Program Overview

How do I apply for the Hawai'i CCCH Subsidy Program?

You can apply for the Hawai'i CCCH Subsidy Program through the following methods:

  • Online Application: Submit your application online via the Hawai'i Benefit, Employment & Support Services Division (BESSD) Portal

  • In-Person Application: Visit your local Department of Human Services (DHS) office to complete an application in person.

  • Request by Mail: You can call the CCCH office or your local DHS office to request a paper application be mailed to you.

  • Email Application: You can email completed applications and supporting documents to your local office or the CCCH Program’s designated email address.

After completing your application and providing required documents, you will receive a determination of eligibility. If approved, you'll be provided with a certificate to select an approved child care provider.

How long does it take to receive funds from the Hawai'i CCCH Subsidy Program?

The processing time for the CCCH Subsidy Program can take approximately 30-60 days from the time your application and all required documentation are submitted. Once approved, you will receive an eligibility letter, along with a subsidy certificate to be used with your approved child care provider.

Timely submission of all required documents can help avoid delays in processing.

What do the application steps look like?

  1. Complete the Application: Fill out the online or paper application form available from the Hawai'i BESSD website or your local DHS office.

  2. Gather Required Documentation: Collect the necessary documents such as proof of income, employment, school enrollment, or other required items.

  3. Submit the Application and Documents: Submit your completed application along with all supporting documents via the online portal, mail, or in person.

  4. Wait for Eligibility Determination: Your application will be reviewed, and you will receive a determination of eligibility.

  5. Select a Child Care Provider: Choose a licensed child care provider that meets the program's requirements.

  6. Receive Subsidy Certificate: If eligible, you will receive a subsidy certificate, which you can present to your chosen provider to receive assistance for child care costs.

What documentation is required when I fill out my application?

Applicants will need to provide the following documentation:

  • Proof of Income:

    • Recent paycheck stubs (usually the last 2-4 weeks).

    • W-2 or tax return for the most recent year.

    • Proof of self-employment income (e.g., tax returns, business records).

    • Unemployment benefits or other income sources (if applicable).

    • Child support or alimony documentation (if applicable).

  • Proof of Employment, Education, or Training:

    • Pay stubs or employment verification letter.

    • School enrollment verification for the applicant or spouse.

    • Training program enrollment verification.

  • Child’s Information:

    • Child’s birth certificate.

    • Immunization records (if required).

    • Proof of residency in Hawai'i (e.g., utility bill, lease agreement).

  • Other Documents:

    • Any court orders, child support, or foster care documents (if applicable).

All documents must be clear, legible, and current to avoid delays in processing.

Common FAQs

  1. Who is eligible for the CCCH Subsidy Program?

    • The program is available to low-income families residing in Hawai'i who are working, attending school, or participating in an approved training program.

  2. What types of child care providers can I use with the subsidy?

    • Providers must be licensed by the State of Hawai'i’s Department of Human Services (DHS) and must meet the program's eligibility requirements.

  3. How much assistance will I receive?

    • The amount of assistance depends on your household’s income, family size, and the cost of child care. Families will be required to pay a portion of the child care costs (family fee).

  4. Can I apply if I am attending school or a training program?

    • Yes, families attending an approved school or training program may qualify for the subsidy as long as they meet the income and eligibility requirements.

  5. What if my income changes after I apply?

    • It’s important to report any changes in income or household size to the CCCH office as soon as possible. This may affect your eligibility or the amount of assistance you receive.

Who do I contact about my CCCH Subsidy Program application status?

Hawai'i Department of Human Services – Child Care Connection Hawai'i (CCCH)

If you have any questions or would like to speak to a Mirza Applications Specialist, please email support@heymirza.com.